What would you actually do today if your business ran itself?
Next-level backend support and systems management for business owners who are ready to stop winging it and start leading it.
I get the juggle, because I’ve lived it.
I know exactly what it is like to have twenty browser tabs open, a client waiting for a reply, and a back-office that feels like a mountain of endless administrative noise.
I’ve spent over a decade in the trenches of small business ownership. Long before stepping into my role as a Solutions Architect, I spent 11 years running a luxury portrait studio. That decade taught me exactly how much operational waste can stand between a business owner and the strategic growth they should actually be focusing on.
I don't just figure things out as I go; I am a dedicated systems specialist with extensive experience in project coordination and lean business processes. Backed by professional project management credentials, I’m the person who actually enjoys cleaning out a digital junk drawer, streamlining complex CRM workflows, and managing daily operations.
Your back-office is the engine that runs your business, but you shouldn't be trapped under the hood. When we work together, you aren't just hiring a basic assistant to check off a random task list. You are getting high-end operational support to handle the technical heavy lifting so you can get your time back and actually lead like a CEO. Let’s stop firefighting the daily grind and build a professional foundation that clicks.
Step Out of the Daily Grind and Into Your CEO Era
Stop letting your website be a showroom while your back-office feels like a junk drawer. When your backend systems and your site finally work together, you get to stop playing catch-up and start doing the work you actually love.
3 Simple Steps to a Better Business
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Step 1: The Discovery & Systems Audit
We start with a quick discovery call to ensure we are an operational fit and to learn more about your current business struggles. From there, we schedule a deep-dive strategy session to dig straight into your digital junk drawer, identifying exactly where your backend workflows are stuck and where you need an expert hand.
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Step 2: The Custom Game Plan
This is where I step in as your Solutions Architect and get to work! I handle the backend heavy lifting by protecting your operational foundations, managing your daily tasks, and streamlining your ongoing workflows. While I am managing your business infrastructure, you stay focused entirely on your creative vision.
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Step 3: Your New Business Normal
The operational pressure is officially off. From here on out, you are no longer running the backend show alone. We stay in sync with routine check-ins and strategic updates, ensuring your back-office engine and operational systems are always evolving just as fast as your vision does. Your business finally clicks, and you are completely free to lead.
Total Operations & Workflow Management
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The Lifecycle & Outreach Partner
Ready to stop losing leads and start owning your local market? This plan acts as your front-line defense, handling the entire inquiry-to-booking journey and scouting strategic local opportunities for you. It’s the essential first step to reclaiming your time while building a professional reputation that works for you.
Best for owners who want to focus on their craft and stop worrying about leads. Includes:
The Lead Gatekeeper: Monitoring your inquiry channels and providing immediate, brand-aligned responses to ensure no lead goes cold during the critical first contact.
Full-Cycle Booking: Handling the transition from initial inquiry to contract signing and fee collection, followed by a "warm hand-off" to you once the client is officially on your calendar.
Reputation Management: Proactively reaching out to past clients for Google or Yelp reviews and professionally responding to all incoming feedback to boost your local search authority.
Local Strategic Outreach: Dedicated monthly research to identify networking mixers, community partnerships, and industry-specific opportunities designed to expand your local reach and brand presence.
CRM Database Hygiene: Monthly maintenance of your client database to ensure workflows are firing correctly, lead forms are working, and the backend stays organized.
Inquiry & Booking Report: A monthly snapshot analyzing where your leads are coming from and your current conversion rate, so you know exactly what is working.
$600/mo.
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The Marketing & Brand Partner
Ready to move from "keeping up" to "standing out"? This tier takes the manual labor of marketing off your plate, keeping your social channels, Google profile, and newsletters consistent and professional. It’s the ultimate solution for a cohesive brand presence without the daily digital stress.
Best for owners who want consistent marketing without doing the manual labor. Includes:
Everything in Tier 1, plus:
Email Marketing: 2 email newsletters per month (creation, setup, and execution).
Social Media Content: Scheduling and posting your provided content (up to 3 posts/week).
Canva Asset Creation: Up to 2 custom brand guides or PDF deliverables (e.g., pricing guides, welcome kits).
Workflow Maintenance: Managing the email templates and contract triggers within your CRM.
Review Amplification: Taking the best 5-star reviews I’ve secured in Tier 1 and turning them into "Social Proof" graphics for your Instagram/Facebook and your Google Business Profile.
$1200/mo.
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The Operations Director
Ready to stop running the daily grind and finally start leading as a CEO? This high-level partnership is for the professional who needs a dedicated director to own the operational engine. From engineering automated workflows to defending your calendar, I handle the back-office so you can focus entirely on growth.
Best for established professionals and high-level creatives who are ready to step out of the daily administrative grind and into the role of a true CEO. Includes:
Everything in Tier 1 & Tier 2, plus:
Newsletter-to-Blog Transfers: Repurposing your email content as records on your site to maximize your work (up to 2 per month).
Advanced Lifecycle Management: Regular gap analysis and workflow engineering to automate your business and remove bottlenecks.
Strategic Growth Sessions: A dedicated monthly 30-minute call to align your operations with your long-term goals.
VIP Logistics Management: Priority handling of your calendar, event travel, and administrative scheduling.
Complete Business Peace of Mind: Total oversight of the "Internal Engine" so you can focus entirely on your craft.
Need more in-depth website support? Check out my Squarespace Website Management Planor my Universal Website Management Plans for any platform!
$1800/mo.
Professional Service Add-Ons
These specialized services can be added to any ongoing operations retainer for completely customized support.
Squarespace Maintenance | $100/mo Keep your digital showroom current with small, ongoing site updates to text, images, and monthly specials without needing a full management plan.
Editorial Retouching | $150/mo Maintain your premium brand look with professional color grading and high-end detail retouching for up to 20 images each month.
Gallery Culling & Post-Production | $200/mo Reclaim your time by letting me handle the heavy lifting of RAW image culling and professional light correction.*
The Final Polish: Professional Retouching
Real Talk from the Owners Who Got Their Time Back
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“I can’t even begin to tell you what a wonderful addition Megan has been to my team! I have known for years that regular blogging and email marketing would help my business grow, but I just couldn’t get myself to do it- there were so many other pressing tasks to get done as a solo business owner and not enough time to do them all. Now Megan takes care of these things for me and I have seen them have great affect already- multiple sessions booked thanks to the newsletters and I know the blogs are helping with my SEO. Megan is very professional, reliable and easy to work with. I highly recommend her as a great addition to your team!”
- Emily
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"I am thrilled to share my experience working with Megan, my virtual assistant! She has been an invaluable asset to my team, consistently going above and beyond to ensure everything runs smoothly. From day one, Megan demonstrated exceptional organizational skills and a keen attention to detail. She seamlessly manages my clients, prioritizes tasks, and anticipates my needs, allowing me to focus on the bigger picture. Her proactive approach has significantly increased my productivity. Megan's communication is top-notch; she is always prompt, clear, and friendly, making collaboration a breeze. Whether it’s handling emails, coordinating projects, or conducting research, she tackles every task with enthusiasm and efficiency. I genuinely appreciate her ability to adapt to my working style and her willingness to take on new challenges. Working with Megan has transformed my workflow, and I couldn't imagine navigating my daily responsibilities without her support. If you're looking for a dedicated and skilled virtual assistant, I highly recommend Megan! She truly deserves all five stars and more! Thank you, Megan, for everything you do!"
- Jaqi
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"I've been working with Megan for a few months now and she has been an incredible asset for my business. She is very organized and detail oriented (which is so important to me). She stays on top of everything which has helped me to stay focused on other areas of my business. She's open to ideas and great at collaborating. She can also change gears / direction quickly if needed. I appreciate that whatever I need, she goes above and beyond to make sure everything stays running smoothly. We communicate well and her style is straightforward and always friendly. She's been great at adapting to my workflow and understanding my specific needs (which I'm always changing up on her), but she is so great at being able to pivot. She has given me so much support, ideas and streamlining for my business and I look forward to continuing our work together. I highly recommend Megan for your business needs."
- Claudine
